CUSTOMER CARE

At 4 FISH we love our products and each and every one is sourced carefully and ethically. 

We use only the finest quality materials.

We hope you will enjoy our products as much as we do. 

Have any questions or concerns? 

We’re always ready to help!

 

 

Send us an email to

4fishcollective1@gmail.com

SHIPPING

Free shipping within Australia and worldwide

RETURNS

  • A customer may return any full priced item within 7 days of recieving it.

  • The cost of return postage is the responsibility of the customer.

  • All items must be returned in an unused and unworn condition with all original packaging and tags intact.

  • Customers who received product(s) with a manufacturing fault or incorrect product are entitled to a full refund. 

 

 

FAQ

How do I return an item?

 

  • Please contact us with the reason for the return

  • Return the item within 7 days of receiving 

  • Return postage is at the customers cost

  • Item must be in the original condition with all tags and packaging in tact

  • No refunds or exchanges on sale items

 

What is your returns policy?

 

  • Returns are allowed within 7 days of receiving item if item is in original condition, unused and unworn. 

Do you provide International delivery?

 

Free international postage is available

 

 

How do I track my order?

 

  • All items are sent via Australia Post and require a signature on delivery

  • Once items are sent we will provide you with a tracking number so you can follow your purchase right to your door

 

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